Kai Technologies Limited

Smart Install Tech
 

• SUMMARY AND BASIC JOB FUNCTION:
  Required to install and configure smart devices, with the highest quality of standard and professionalism.

 

 

PRINCIPAL ACTIVITIES, DUTIES AND RESPONSIBILITIES:

• Configure Customer equipment accordingly as initiated by an install or activation process for a Smart Home.

• Configure all Hub configurations to enable services as requested via the install and activation processes.

• Design and Document Smart Home.

• Presale Design and demo to customers of Smart Home Functionality.

• Document and train users on Smart Home Functionality and associated solutions.

• Research and Test equipment that may be used at a Smart Home.

• Test methodologies and techniques which may become additional service offerings.

• Perform Audits Bi-annually to ensure secure networks.

• Troubleshoot and resolve customer issues if called upon.

• Performs miscellaneous job-related duties as assigned by the Manager or Director

 

MINIMUM JOB REQUIREMENTS:

Essential:     

• Post-Secondary Tertiary Education (Certificate/Diploma) in Networking, Telecommunications, IT or equivalent

• Technical knowledge (including development, maintenance and troubleshooting) of Z Wave Technology and Internet Technologies.

• Working knowledge of - MS Word, Excel, Access, Power Point.

• Good working knowledge of routers.

• Excellent verbal and written communications and interpersonal skills.

• Advanced Knowledge of PC including PC hardware skills – hardware, installations, troubleshooting, conflicts, etc.

• Technical knowledge (including development, maintenance and troubleshooting) of Electrical Wiring.

Desirable:-

• Minimum 1 years working with Electrical or Computing technologies.

• Typically one or more years of experience in Z Wave theory and design

• EEET certification will be considered an asset.

 

 

 

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

 

• Ability to function in a fast paced environment.

• Punctual, regular and consistence attendance.

• Strong interpersonal and communication skills

• Ability to provide advanced technical assistance and comprehensive problem resolution

• Ability to communicate effectively, both orally and in writing.

 

This description is a summary of principal responsibilities and is not intended to include all duties, which may be assigned.

 

Salary will commensurate with qualifications and experience